Psychology●●●●●Difficulty 2 of 5

Why do smart people make the same mistakes in the same way?

Most people say a woman is likelier to be 'a bank teller and a feminist' than just 'a bank teller'. That's mathematically impossible.

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Smart people make the same mistakes in the same way because everyone's mind relies on the same mental shortcuts, and those shortcuts fail in predictable directions. That's what a cognitive bias is: not a random slip, but a systematic tilt in judgment. We judge how likely something is by how easily examples come to mind, or we latch onto the first number we hear. Usually that's fast and good enough. Sometimes it leads us astray, and always in the same direction.

The classic demonstration is "Linda". People read about a woman concerned with discrimination and social justice, then decide which is more likely: that she's a bank teller, or a bank teller and active in the feminist movement. Most pick the second. But that can't be more likely, because every feminist bank teller is also a bank teller. The description just feels more typical.

The idea came from two psychologists, Amos Tversky and Daniel Kahneman, in the early 1970s. They were so close that they flipped a coin to decide whose name went first on their first paper. Kahneman won the 2002 Nobel prize in economics for this work, and wrote that Tversky, who died in 1996, would have shared it.

Psychologist Daniel Kahneman, an older man with glasses and a dark jacket, seated on stage at a conference.
Daniel Kahneman, who with Amos Tversky introduced the idea of cognitive biases and won the 2002 Nobel prize in economics.Photo: nrkbeta · CC BY-SA 2.0

Not everyone sees biases as flaws. The psychologist Gerd Gigerenzer argues many are smart rules of thumb that work well in real life. Either way, knowing your shortcuts helps you spot when to slow down.

Quiz me

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  1. 1.Why can't you cancel out a cognitive bias by averaging many people's answers?
  2. 2.Why is 'bank teller and feminist' never more likely than 'bank teller' alone?
  3. 3.What is Gerd Gigerenzer's main objection to the idea of cognitive biases?

Recap

Biases aren't random errors: they lean the same way every time, so you can learn to watch for them.

Surprising fact · Most people rate 'bank teller and feminist' as likelier than 'bank teller', which is mathematically impossible.

Sources (2)

No source, no claim. Every fact in this lesson (17 claims) cites at least one of these.

  1. [1]Cognitive bias · Wikipedia
  2. [2]Daniel Kahneman · Wikipedia
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